As I reflect on 2014, it’s evident that HackensackUMC at Pascack Valley has established a reputation of providing world-class care, close to home for the residents of the Pascack and Northern Valley communities. The dedicated team is proud of the many major accomplishments that marked our first full year of operation as a Hackensack University Health Network facility.
We have built a strong culture of service and caring at HackensackUMC at Pascack Valley that is rooted in our team’s commitment to lead the pursuit of excellence in all areas of healthcare. Their extraordinary efforts this year have enabled us to earn Joint Commission Disease-Specific Certifications in Stroke Care as well as two designations in the Orthopedic areas of Hip and Knee Replacement. These awards are representative of the strong culture of quality and the collaborative effort of our enthusiastic employees.
The opening of our Wound Care, Bariatric and Cardio-Pulmonary Rehabilitation centers demonstrates considerable progress to bring new programs that are in high demand by communities we serve. These new service lines provide ease of access to high-quality care for the residents of the area. Promoting these three programs in the upcoming year will allow our hospital to stand out as a provider of exceptional patient care in the Pascack and Northern Valley regions.
In terms of service, we learn from our achievements in the area of patient satisfaction. We ended 2014 with patient satisfaction ratings that exceeded the national average. In 2015, the team will build on our success and focus on being patient-centered while providing outstanding care to our community to achieve exceptional results.
And lastly, from a growth and finance perspective, I’m pleased to report we ended the year strong. Our inpatient admissions grow each month, resulting in consistent positive financial performance to end the first full year of operation. This is an incredible feat for a hospital that has only been open for a short time.
It’s important to look back on 2014 and celebrate the great work and accomplishments that have contributed to the growth of HackensackUMC at Pascack Valley and its positive trajectory. On a personal note, it has been a pleasure serving as the acting CEO and witnessing firsthand the commitment and tireless efforts each member of the team has contributed towards making HackensackUMC at Pascack Valley a great healthcare organization.
We have built a strong culture of service and caring at HackensackUMC at Pascack Valley that is rooted in our team’s commitment to lead the pursuit of excellence in all areas of healthcare.